Care Plan Terms
Effective date: 11 October 2026
These terms add to our Terms of Service and apply if you subscribe to the Sproutly Care Plan.
1. Price and billing
- ₹249 + 18% GST (₹293.82 total) per month, billed in advance on the same date each month.
- Billing uses a recurring mandate set up through Razorpay (UPI AutoPay or card e-mandate), following the Reserve Bank of India's framework for recurring payments.
- You authorise the mandate once with your UPI PIN or card OTP. The maximum amount on the mandate will be clearly shown to you before you approve it.
- Pre-debit notice: you will receive a notification at least 24 hours before each debit, with the amount and date, and an option to opt out of that debit or cancel.
- We will give you at least 30 days' notice before any price change. You can cancel before the new price applies.
2. What is included
| Included | Not included (quoted separately) |
|---|---|
| Hosting with HTTPS (SSL) | New pages or sections |
| Domain renewal handled for you (the registrar's renewal fee is paid by you at cost) | Redesigns |
| Daily backups and uptime monitoring | E-commerce, booking or payment features |
| Up to 3 small updates a month (text, prices, timings, photos) | Paid advertising and content writing beyond small updates |
| Priority WhatsApp support on working days |
Unused updates do not carry over to the next month.
3. Cancelling
Cancel any time, with no fee and no lock-in, by WhatsApp (+91 63646 39855), by email (help@getsproutly.in), through the link in your pre-debit notice, or by revoking the mandate in your UPI app or bank. Service continues until the end of the paid month. We then hand over your website files and domain on request.
4. Missed payments
If a debit fails, we will tell you and retry within 7 days. If it still fails, we may pause updates. Your website stays online for at least 15 days after a failed payment, so you have time to fix it or move it elsewhere.